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FAQ

What do I need to supply?
For us to be able to give you the best possible quote, we’ll need to know quantity, size, material and preferably send through a high quality image of what is it you’re after, or if you have a black and white vector with etch areas in black and any cut lines in red that’s even better.

Can you set up my file for me?
Of course, we’re more than happy to get your design laser ready at a small cost. We will need the highest possible resolution image you can get, whether it is a scan or photograph in black and white if possible.

What sizes can I get?
Whatever size you like up to a max of 900mm x 600mm due to the limitation of the size of our laser bed. However we can push it up to 1mx700 at a small additional cost.

What materials do you stock?
We work mostly with 6mm spraypainted MDF, 8.25 Canadian Maple 7ply Skateboard Decks, and assorted acrylics.

Do you have a price list?
In our experience every job is slightly different so we do not have a standardised price list. Our pricing is based on how long the project will take to complete, quantity of items and the type of material being laser engraved, and if we need to spend time on the design to make it into a laser ready.

Can you etch something I want to supply?
Sure, send us the details and a photo of what it is when requesting a quote, and we’ll let you know if its a material we can work with. If it is easier get the items delivered directly to us to save on postage that’s no problem at all.

What are your minimum order quantities?
We do not have a minimum order quantity and are more than happy to do one offs but the more you order the cheaper the item price becomes.

How long will my order take?
Our usual delivery is within 10 working days unless we have said otherwise for any reason, most work is completed within 5 working days. If you have a rush job that you need turning around urgently let us know and we may be able to accommodate you.